1. Scope of these terms
These terms apply to the Audentis public website, access-request process, controlled demonstrations, and related communications. They do not by themselves grant production access to the Audentis platform.
Platform access, implementation support, integrations, data processing, service levels, fees, security commitments, and production use should be governed by a separate written agreement, order form, data processing agreement, and any applicable security or support schedule.
2. Professional use
Audentis is intended for professional firms and regulated service providers, including accounting, audit, legal, fiduciary, CSP, compliance, and related professional-services teams. You must use the website and any access process only for lawful business purposes and only where you are authorised to act for the relevant firm.
3. Access requests
Submitting an access request does not guarantee access to Audentis. Access may be scoped by firm type, jurisdiction, workflow, data sensitivity, integration needs, operational readiness, and implementation fit.
Audentis may accept, reject, prioritise, pause, or require additional diligence for access requests at its discretion. We may ask for information about your firm, workflows, existing systems, data sensitivity, security expectations, and intended use before granting access.
4. Customer authority and data responsibility
You must not submit information, documents, client records, personal data, confidential materials, or third-party data unless you have the legal and professional authority to do so. You are responsible for the accuracy, legality, quality, and appropriateness of data and instructions you provide.
Before introducing live client data, the relevant firm should confirm workflow scope, user permissions, confidentiality obligations, provider choices, data protection responsibilities, retention expectations, and review procedures.
5. No legal, regulatory, or compliance advice
Audentis is workflow infrastructure. It can help prepare, structure, extract, screen, route, summarise, remind, and evidence compliance work, but it does not provide legal advice, regulatory advice, audit opinions, tax advice, professional judgement, or final compliance determinations.
Firms remain responsible for their own professional obligations, legal analysis, regulatory duties, client acceptance decisions, AML/KYC determinations, file sign-off, escalation decisions, and record-keeping requirements.
6. AI outputs and human review
Audentis may use AI-assisted workflows to generate drafts, summaries, classifications, extracted entities, review queues, suggested risk context, reminders, and evidence materials. These outputs may be incomplete, inaccurate, outdated, or dependent on the quality of source data and provider responses.
All AI-assisted outputs must be reviewed by qualified users before they are relied on, sent to a client, placed on a file as final, used for regulatory reporting, or used to make a professional decision.
7. Confidentiality
Access discussions, implementation materials, workflow configurations, client-file materials, provider responses, and platform outputs may be confidential. Each party should protect the other party's confidential information using appropriate care and should use it only for the permitted relationship.
Confidentiality obligations may be expanded or replaced by a separate non-disclosure agreement, customer agreement, professional duty, or data processing agreement.
8. Data protection and DPA
Where Audentis processes personal data on behalf of a customer, production use should be covered by a data processing agreement that addresses documented instructions, confidentiality, security measures, sub-processors, assistance with data subject requests, breach notification, return or deletion of data, audit support, and international transfer safeguards where applicable.
Where Audentis acts as an independent controller for website, account, security, access-request, commercial, or operational data, it will process that information in accordance with its privacy policy and applicable law.
9. Security expectations
Audentis is designed around controlled access, authenticated users, permissioned workspaces, audit trails, provider traceability, review states, and evidence preservation. Security is a shared responsibility. Customers must protect credentials, approve appropriate users, maintain internal access controls, review outputs, and promptly report suspected misuse or security concerns.
You must not attempt to bypass access controls, probe or test systems without written permission, interfere with platform operation, introduce malware, scrape the service, or use Audentis in a way that could compromise another customer, user, provider, or system.
10. Acceptable use
- Do not use Audentis for unlawful, deceptive, abusive, or unauthorised purposes.
- Do not submit data you are not authorised to process or disclose.
- Do not use the service to make fully automated final decisions about individuals without appropriate legal basis, safeguards, and human review.
- Do not reverse engineer, copy, resell, or commercially exploit the platform except as expressly permitted in writing.
- Do not remove notices, misuse branding, impersonate another organisation, or misrepresent your authority.
11. Third-party systems, providers, and integrations
Audentis may work with customer systems, provider portals, screening providers, cloud services, document services, identity services, AI providers, and other third-party tools. Third-party services may be subject to their own terms, availability, pricing, data rights, accuracy limits, and security practices.
Audentis is not responsible for third-party systems that are not controlled by Audentis, but we expect production integrations to be scoped, approved, and documented appropriately.
12. Intellectual property
The Audentis name, brand, website, product design, interface, workflow concepts, text, graphics, software, documentation, and related materials are owned by Audentis or its licensors unless stated otherwise. You may not copy, modify, distribute, or reuse them except as permitted by written agreement or applicable law.
If you provide feedback, suggestions, workflow ideas, or improvement requests, Audentis may use them without restriction or obligation unless a written agreement says otherwise. Customer data and confidential customer materials remain subject to the applicable customer agreement and data processing terms.
13. Availability and changes
The public website and controlled access materials may change at any time. Demonstration or early-access functionality may be incomplete, experimental, unavailable, or changed before production release.
Production availability, support, service levels, maintenance windows, and implementation commitments should be addressed in a separate written agreement.
14. Suspension and termination
Audentis may suspend or limit access to the website, access process, demonstration environment, or platform where necessary to protect security, comply with law, prevent misuse, address non-payment under an applicable agreement, or respond to a material breach of terms.
15. Disclaimers
The website and access-request materials are provided for informational purposes. To the maximum extent permitted by law, Audentis does not warrant that the website, demonstrations, AI-assisted outputs, provider responses, or draft workflow materials will be uninterrupted, error-free, complete, or suitable for a particular regulatory outcome.
16. Liability
Liability for production use should be governed by the applicable written agreement. For website use and access-request interactions, Audentis will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages to the maximum extent permitted by law.
Nothing in these terms is intended to exclude liability that cannot be excluded under applicable law.
17. Governing terms
If these public terms conflict with a signed customer agreement, order form, data processing agreement, non-disclosure agreement, or mandatory law, the more specific or mandatory instrument will control for the relevant subject matter.
18. Updates
We may update these terms as the website, access model, platform, legal requirements, or commercial model evolves. Material changes should be reflected on this page or communicated through appropriate customer channels.